POSTS

Commis 2 Chef – Oscar’s Kitchen (Conrad Centennial Singapore)

HOT09RWP
JOB DESCRIPTION
A Cook 2 with Hilton Hotels and Resorts is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while assisting with food cost controls.

What will I be doing?

As a Cook 2, you are responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
-Prepare and present high quality dishes within company guidelines
– Keep all working areas clean and tidy and ensure no cross contamination
– Prepare all mis-en-place for all relevant menus
– Assist in positive outcomes from guest queries in a timely and efficient manner
– Ensure food stuffs are of a good quality and stored correctly
– Assist other departments wherever necessary and maintain good working relationships
– Comply with hotel security, fire regulations and all health and safety and food safety legislation
– Awareness departmental targets and strives to achieve them as part of the team

-Be environmentally aware

What are we looking for?

A Cook 2 serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
-Positive attitude
– Good communication skills
– Ability to work under pressure
– Ability to work on own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
-Previous kitchen experience in similar role
To assist FSMS system in place and basic FIFO

What will it be like to work for Hilton?

We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime. Our job is also to discover what motivates and inspires each of us to consistently provide luxury service.

At Conrad, we take the time to understand the wants, needs and desires that make each of our Guests unique. Then we can create a stylish luxury experience that’s uniquely personal, deeply memorable and, above all, smart.

As a Team Member, your goal is to provide the world’s most personal service, tailored to each individual; to deliver service so smart, it allows the Guest to be more focused, more connected, more relaxed.

Making connections is the cornerstone of providing smart luxury service. Our four Service Principles all take root in our ability, as Team Members, to make connections with our Guests.

Staying inspired to live these service principles requires us to:

Consistently apply luxury skills.

Work as a seamless team.

Feel empowered.

Keeping our Guests inspired requires us to help them:

Feel engaged.

Feel at home.

Feel pampered.

Feel special.

You are the face of the brand to our Guests. It is important to understand that of all the people who are a part of the Conrad team, the most important is you.

You determine whether our brand makes that connection with the Guest. Your commitment to caring for each Guest determines whether they want to be at a Conrad hotel—more specifically, at YOUR Conrad hotel.

To represent our brand, you must consistently practice the skills of a leader in luxury.

As a team, we build each other up, and together we learn and grow.

APPLY HERE

Director of Security – Conrad Singapore Orchard

Conrad hotel Singapore

HOT09TB9
JOB DESCRIPTION
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Director of Security, is concerned with the efficient and professional service of Security, while ensuring the Safety and Security in accordance with the standards, policies and procedures of the Conrad Hotel and Hilton Group.

What will I be doing?

As the Director of Security, you will be responsible for performing the following tasks to the highest standards:

Advise management in improving and carrying out policies in accordance with security and local law & regulations
Ensure the protection of hotel property, guests, team members and their properties.
Organize daily patrols and security checks throughout the hotel.
Report and remove any potential accident or fire hazards to the Management.
Plan emergency procedures for fire and security as well as organize drills.
Conduct safety and fire prevention trainings to team members
Crisis Management / Business Continuity
Observes, takes action where necessary and reports all hotel property deficiencies and safety hazards.
Reviewing all security and safety measures, procedures, equipment and methods from time to time for protective and preventive purposes as well as to maintain efficiency and tight security & safety control.
Represent the hotel in formal meetings with outside organizations on matters dealing with safety & security related matters.
Ensure that all incidents and accidents are investigated and recorded
Liaise closely with all departments in matters pertaining to security, VIPs arrival and other events and ensures that the day-to-day routine is strictly adhered to
Be familiar with the anti-terrorist and bomb threat prevention procedures in order to manage the team with prompt assistance in case of an accident, fire or other emergency
Carry out other reasonable duties and responsibilities as assigned by the senior management
Ensure that all team members understand and adhere to the hotel’s team member rules and regulations as well as security and emergency policies and procedures.
What are we looking for?

A Director of Security serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

· Valid Police Licensing & Regulatory Department (PLRD) License issued by Singapore Police Force – Mandatory
· WSQ Certification in Chief Security Officer / WSQ Diploma in Security Management – Mandatory
· Organized and systematic approach to problem solving
· Security industry experience in managerial capacity
· Ability to listen and respond to demanding guest needs
· Excellent leadership, interpersonal and communication skills
· Min 5 years or more experience in managing of hotel’s safety, security, fire safety operations
· Knowledge in Work Place Safety & Health (WSH), Risk Assessment & BizSafe Certification
· Accountable and resilient
· Committed to delivering high levels of customer service
· Ability to work under pressure
· Flexibility to respond to a range of different work situations
· Good grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

· Previous hotel experience in a similar capacity or extensive Singapore Police Force background
· Certified First Aider and/or Fire Safety Manager
· Able to operate Fire Alarm System and Customized Security System and Software’s
· IT proficiency
· First Aid, CPR & AED certified

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

APPLY HERE

Floor Guest Service Executive – Conrad Singapore Orchard Hotel

Conrad hotel Singapore

HOT09WMG
JOB DESCRIPTION
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
An Executive Floor Guest Service Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of Executive Floor Guests throughout their stay at the hotel by ensuring that enquiries receive are respond to, advised and information are being delivered when requested.

What will I be doing?

As an Executive Floor Guest Service Executive, you will serve on the Front Office team at the Executive Floor to provide food and beverage services to Executive Floor guests and VIPs during the operational hours of the Lounge. He / she assists the Executive Floor Team in the daily check in and check out as well as the executive floor lounge operation. An Executive Floor Guest Service Executive truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards:

Assist in “WOW” experience of guests.
Serve as the main point of contact for Executive Lounge and VIP guests and ensure hotel departments are fully briefed on Guests requirements.
Deliver the highest quality and brand service standards to consistently meet and exceed Executive Floor and VIP guests’ expectations
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
Provide food and beverage services to Executive Floor guests, assists in the daily check in and check out as well as the Executive Floor lounge operation.
Ensure that the Executive Floor equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way.
Manage queue at the front desk and assist with the arrivals and departures at the front desk when required.
Be knowledgeable in the preparation and serving of alcoholic and non-alcoholic beverages.
Ensure that F&B setups during various offerings are maintained and coordinated to the agreed standards with Chef
Welcome Executive Floor Guests on arrival and assist them during their stay and efficiently answer enquiries and any complaints.
Maintain the required level of inventory on F&B items and Guest amenities.
Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity.
Project a professional image and manner with an emphasis on hospitality and Guest service.
Actively take part in training where and when required, attend formal training sessions and on the job trainings to ensure standards and develop skills and abilities.
Collect daily requisitions of food and amenity items from Receiving and Stores, ensuring that only quality items are accepted and then prepared.
Manage the inventory of food stock, ensuring that items are not wasted and are handled correctly.
Clean and tidy the Executive Floor Pantry on a daily basis, ensuring that it is free from rubbish and that it adheres to health and safety standards.
Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
Solicit and provide feedback to the Executive Floor Manager on guest comments and any operation issues.
Ensure that the Lounge and Reception areas are kept in clean and presentable conditions at all times
Handle food and beverages in a safe, hygienic and professional way, ensuring that all caution is taken when handling food and when cleaning in order to prevent sickness and contamination.
Comply with Hotel security, fire regulations and all health and safety legislation
Familiarize with Hotel and Executive Floor policies.
Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
Undertake tasks as instructed by the Executive Floor Manager
Serve your role and Team in an environmentally-conscious manner
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?

An Executive Floor Guest Service Executive serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

At least 2 years of previous experience in the luxury hotel, leisure or retail sector or has Front Office experience
Familiarity with luxury food & beverage sequence of service
Calm, efficient, resourceful and organised
Excellent personal presentation and communication skills
A passion for delivering exceptional levels of Guest service
Ability to listen and respond to demanding Guest needs
Multi-lingual
Accountable and resilient
Ability to work under pressure
Flexibility to respond to a range of different work situations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

APPLY HERE

Floor Supervisor – Conrad Centennial Hotel Singapore

Conrad hotel Singapore

HOT09A3Q
JOB DESCRIPTION
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Floor Supervisor is responsible for the standard of cleanliness in rooms, corridors and to provide excellent service to guests.
What will I be doing?

As the Floor Supervisor, you will be responsible for performing the following tasks to the highest standards:

• Responsible for the highest standard of cleaning on assigned floors and guestrooms during your shift.

• Work closely with the front desk team to ensure correct room status at all times.

• Ensure guest privacy is respected when DND status is displayed.

• Supervise the turndown service.

• Responsible for strict key control.

• Regularly inspect guest floor corridors and public areas.

• Report maintenance issues promptly to Engineering.

• Ensure compliance of lost and found procedures.

• Keep floors, linen rooms and pantries neat and tidy.

• Monitor productivity of the assigned Room Attendant.

• Check team members’ grooming, personal hygiene and appearance.

• Assist with team members’ training and development.

• Provide ongoing advice and support to team members under your supervision.

• Provide one to one instruction to team members when required.

• Seek opportunities to improve guest service consistently from guests’ comments.

• Take appropriate action to resolve guests’ complaints.

• Ensure all reports are completed on a timely basis.

• Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.

• Perform any duties assigned by the Management team deemed necessary.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Floor Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• At least 3 years of guestroom work experience.

• Good written and verbal skills.

• Fluent in English to meet busines needs, advantageous.

• Good knowledge of Housekeeping office’s daily operation.

• Proficient in Microsoft Office, housekeeping Opera and OnQ systems.

• Actively listen to others and build on good ideas.

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

APPLY HERE

Housekeeper – Conrad Centennial Hotel Singapore

Conrad hotel Singapore

HOT09A3X

JOB DESCRIPTION
A Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Assistant Executive Housekeeper.

What will I be doing?

As a Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. A Housekeeper will also be required to assist the Assistant Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

 

Assist with overseeing Housekeeping operations
Operate within departmental budgets through effective stock and cost controls and well managed schedules
Support departmental targets and objectives, work schedules, budgets, and policies and procedures
Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
Ensure team members have an up-to-date knowledge of all room categories and amenities
Assist the Assistant Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
Ensure staffing levels cover business demands
Ensure ongoing training to support Assistant Executive Housekeeper
Ensure communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Support managing, training and developing the Front Office team
Deputise in absence of Assistant Executive Housekeeper
Assist other departments wherever necessary
What are we looking for?

 

 

A Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

 

 

Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
High level of commercial awareness and cost control capabilities
Excellent leadership, interpersonal and communication skills
Committed to delivering high levels of customer service
Ability to work under pressure
High level of IT proficiency
Excellent grooming standards
Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Familiar with Property Management Systems
Experience managing a department and Profit and Loss account

What will it be like to work for Hilton?

 

 

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

 

APPLY HERE

Room Attendant – Westin hotel Singapore

westin hotel Singapore

Job Description
Job Number 23170332
Job Category Housekeeping & Laundry
Location The Westin Singapore, 12 Marina View, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

 

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

 

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

APPLY HERE

Pastry Demi Chef – W hotel Singapore

W hotel SIngapore

Job Description
Job Number 23170214
Job Category Food and Beverage & Culinary
Location W Singapore – Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

 

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.

 

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

APPLY HERE

F&B Team Leader – W hotel Singapore

W hotel SIngapore

Job Description
Job Number 23170212
Job Category Food and Beverage & Culinary
Location W Singapore – Sentosa Cove, 21 Ocean Way, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

 

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

 

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

APPLY HERE

Captain – In Room Dining – W hotel Singapore

W hotel SIngapore

Job Description
Job Number 23170218
Job Category Food and Beverage & Culinary
Location W Singapore – Sentosa Cove, 21 Ocean Way, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

 

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.

 

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

APPLY HERE

Assistant Guest Relations Manager – The Singapore EDITION hotel

JOBS AT SINGAPORE EDITION HOTEL

Job Description
Job Number 23170048
Job Category Rooms & Guest Services Operations
Location The Singapore EDITION, 38 Cuscaden Road, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

MORE INFO and APPLY HERE