Systems Administrator Information Systems – Fairmont Singapore & Swissôtel The Stamford –


Job Description – Systems Administrator- Information Systems (VAA01403)Employee Status:
Systems Administrator- Information Systems
Hotel Overview:
Strategically located in the heart of Singapore`s shopping- dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep- Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore`s landscapes at your convenience. With a total of 2-028 well-appointed guestrooms- both hotels offer a distinct collection of 15 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN- cutting-edge meeting space at Raffles City Convention Centre and one of Asia`s largest spas- Willow Stream Spa.
This is a Shared Service position which supports both Fairmont Singapore & Swissôtel The Stamford. The
Systems Administrator is responsible for the daily operations of both Hotels` High Speed Internet and provides first level support to Hotel Guests & end-users.
Summary of Responsibilities: Reporting to the Area Director of Information Technology and Business Support- responsibilities and essential job functions include but are not limited to the following:
Reviews and schedules daily system operation tasks;
prioritizes and ensures completion of tasks- following established
Provides Desktop support to all HSIA users

Ensures that all shift activities- unusual occurrences

and status events are properly logged- investigated- reported and resolved

Monitors and administers the network. Regularly
server/event logs to detect server- network and security issues

Administrating servers and IT infrastructure appliances

Installs and/or maintains personal computers-
file servers- networking cabling- printers- other related equipment and


Entry level candidates will be considered

Higher Secondary / GCE ‘A`
Diploma in Computer Science

Basic Networking Knowledge (TCP/IP- LAN- WAN)

Knowledge of Hotel Application Systems and prior experience in a hotel
is an asset

A team player and able to work closely with

Good problem solver with a positive work
attitude- follow-up skills and able
to work independently

Excellent interpersonal and communication skills