Role & Responsibilities
Work as the EMC storage subject matter expert (SME) and provide technical guidance to the deployment engineer (DE) co-workers.
Work with services sales team to provide scope of work and effort sizing for deployment services.
Work with customer to gather requirements- provide network design and configuration of the network solution.
Install- configure and test storage systems including but not limited to Unity- RecoverPoint- EMC DataProtection and Data Domain.
Act as the EMC storage escalation point and help the deployment team members on troubleshooting when necessary.
Provide project documentation.
Provide knowledge transfer to customer IT staff after completing deployment.
Degree in Computer Science- Information Systems or equivalent.
Minimum 5 years of experience on EMC storage design and implementation
Excellent knowledge of existing industry standards- technologies and operational norms across both storage and systems technologies- in depth knowledge of networking technologies a plus
Experience with VMware virtualization- Microsoft- SAN and replication technologies required
EMC certified Platform Engineer or equivalent required
Hands on experience with RecoverPoint- Unity and Data Domain is required
Ability to manage multiple- often competing- priorities and tasks and follow through to completion on strict deadlines.
Ability to effectively communicate technical information- both verbal and written- to a wide range of end-users- including non-technical users.
Friendly presence and helpful attitude; good technical- analytical and interpersonal skills.
Willing to travel up to 30% of time.
Job Family: Engineering Professional-Services Global-Services Job ID: