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Job Description – Server- Prego (RTP00625)Employee Status:
Regular
Server
As a
Server with Fairmont Hotels & Resorts- you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm- personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.
Hotel Overview:
The Fairmont Singapore is ideally situated at the crossroads of Singapore|s business- cultural- entertainment and shopping districts. It offers 769 luxurious guestrooms and suites- a collection of 16 distinctive restaurants and bars and 70-000 square feet of prime meeting space – all supported by our
Singapore hotel|s
award-winning service teams.
Summary of Responsibilities:
Reporting to the Outlet Manager- responsibilities and essential job functions include but are not limited to the following:
To consistently offer a professional- friendly greeting and engaging servic
To greet and escort guests to tables and assist them in seating- ensuring the highest standards- whilst striving to exceed the guests expectation
To assist in monitoring the guests` needs- check and coordinate special requests such as special menu requirements- cake or flower orders- tables` requests and promotional offers
To allocate and check the table arrangement both prior and during service- ensuring special requests are met wherever possibl
Have sound knowledge of food & beverage served so as to put customer completely at ease in a professional manner.
Ensure compliance with established standards of service to maximize customer satisfaction
Work towards maximizing beverage revenue by up-selling and offering professional- engaging and friendly service
Qualifications:
Knowledge and experience in the food and beverage service industry
would be an advantage
Good interpersonal and communication skills
Knowledge and experience in the food and beverage service industry
would be an advantage
Good command of spoken English
Resourceful and quick thinking
People-oriented