Senior Improvements Specialist Singapore


Shell logo Singapore
Shell logo Singapore

Senior Improvements Specialist – Crude/P



Job Description

Purpose & Accountabilities:

As a Senior Improvements Specialist, you will take an important role in partnering with the business in defining opportunities, developing clear commercial focused recommendations, and ultimately delivering fit for purpose process solutions in a timely manner. You will draw on internal and external data & perspectives in providing the East Trading & Supply Leadership Team with solutions and improvements to current business processes in order to ensure the business remains competitive and relevant in the future. The scope of the work includes all new processes and improvements to existing processes related to Trading & Supply across both Crude and Products business.

Lead large and complex projects, leveraging project management, process design, change management and Continuous Improvement toolkit, to deliver sustainable and embedded solutions

Analyze internal Metrics/KPIs and external (e.g. 3rd Party Consulting Benchmark Report) data, to identify and deliver improvement opportunities.

Secure stakeholder support and buy-in through demonstration of commercial value and storytelling

Challenge the validity of given procedures, processes, policies and systems. Focus especially on (rt of) processes that could be reengineered, digitized or automated.

Identifying, scoping, and participating in /facilitating improvement and opportunity framing workshops.

Design and document new or improved processes ensuring compliance with local and global requirements.

Collaborate with cross-functional teams to identify technical solutions (e.g. software, robotics, AI)

Determine when the 3rd party partners (e.g. consultants, professional groups) are required to introduce new approaches and innovative practices.


Member of the Shell Trading & Supply Global Business Excellence team. Reports directly to the Regional Team Lead – Crude and Products Excellence

Large projects across Trading & Supply business in the East

Coaching senior leaders and mid-level managers

No direct reports or budget accountability


Skills & Requirements:

Improvement mindset essential, with proven track record of delivering Continuous Improvement and/or Project Management

​Experience in Trading and/or Supply Chain organization is preferred

Aptitude and training in Lean Six Sigma and/or Lean Master certification preferred.

Ability to successfully design and facilitate workshops, Kaizens or Agile scrums and facilitation experience would be beneficial.

Experience in deploying new technologies is preferred (i.e. AI, Robotics, etc.).

Ability to influence a variety of stakeholders at all levels in the organization to deliver results.

Problem solving and root cause analysis skills.

Excellent collaboration and communication skills.