Senior Analyst- Business Operations – DELL – Singapore


Boomi Overview
Are you ready to work on world changing technologies? Today- organizations
need to move with increased agility and insight to grow and thrive. Dell Boomi
is one of the hottest tech companies in the SaaS/Cloud industry- named a
Leader for the third year in a row in the Gartner Enterprise iPaaS Magic
Quadrant and recently recognized by Inc. Magazine as one of the best
workplaces. Our award-winning- patented technology is transforming the world
of integration by making enterprise-class integration technology accessible
and affordable to companies of all sizes.
Dell Boomi provides the foundation on which your business can evolve and
innovate. According to a recent survey by Vanson Bourne- connected businesse

are far outpacing their competitors. We help organizations connect everythin

and engage everywhere across any channel- device or platform. More than 7-00

organizations are using Boomi to run better- faster and smarter.

Organizations across industries and geographies are seeking faster and smarter
ways to modernize their digital infrastructure. But the increasing
complexities of application and data integration is a growing challenge. And
with the accelerating pace of business- companies can`t afford to spend months
on complex and resource-intensive integration projects.

The Dell Boomi cloud-native platform provides revolutionary speed and ease for
connecting any combination of on-premise or cloud-based applications for
automating business process. Our unified platform includes robust support for
core integration- master data- API- EDI and workflow management- all based on
one unified- |low-code| development environment. By tapping the power of the
Boomi platform- any organization can significantly shorten project times-
reduce costs- streamline processes and boost productivity. Our technologies
connect applications- assure data quality and automate workflows.

Working at Dell Boomi means doing what you love. We hire trailblazers with an
entrepreneurial spirit who can solve challenging problems- make a real impact
in technology and want to build something big. If you are passionate about
solving hard problems- enjoy working with world-class people and developing
cutting edge technology- you should explore a career with Boomi. Learn more at or visit Boomi Careers.


Works with external clients/customers to monitors projects from initiation
through delivery and ensures technical compatibility for the various accounts.
Organizes the interdepartmental activities ensuring completion of the
project/product on schedule and within budget constraints.

RESPONSIBILITIES Responsible for the delivery of the standard project plan
with minimal supervision and coordinates standard project plans- delivers
against standard statements of work (SOW). Performs services based on
different practices. Prepares- maintains and submits clear and concise
activity progress reports and time recording/management reports to customers-
management and sales in accordance with published procedures. Ensures system
based project closure Controls financial compliance. Provide input for weekly
revenue forecast. Drives customer satisfaction in order to achieve Total
Customer Experience (TCE). Makes management aware of potential issues or
customer escalations. Point of contact during the project for all aspects of
the engagement Ensures transparency by regularly communicating project status
to the project team and customer Understands how Dell Solutions and Dell
Services business can provide additional benefit to the customer Provide
performance feedback to management Effectively coordinates cross-functional
project teams Stays abreast of current industry trends and new technologies
Complete quarterly accreditation.

Company Description – Dell Technologies:

With more than 100-000 team members globally- we promote an environment that
is rooted in the entrepreneurial spirit in which the company was founded.
Dells team members are committed to serving our communities- regularly
volunteering for over 1-500 non-profit organizations. The company has also
received many accolades from employer of choice to energy conservation. Our
team members follow an open approach to technology innovation and believe that
technology is essential for human success.

Why work with us?

Life at Dell means collaborating with dedicated professionals with passion for technology.
When we see something that could be improved- we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationships.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
Our team members health and wellness is our priority as well as rewarding them for their hard work.

Dell is an Equal Opportunity Employer and Prohibits Discrimination and
Harassment of Any Kind: Dell is committed to the principle of equal employment
opportunity for all employees and to providing employees with a work
environment free of discrimination and harassment. All employment decisions at
Dell are based on business needs- job requirements and individual
qualifications- without regard to race- color- religion or belief- national-
social or ethnic origin- sex (including pregnancy)- age- physical- mental or
sensory disability- HIV Status- sexual orientation- gender identity and/or
expression- marital- civil union or domestic partnership status- past or
present military service- family medical history or genetic information-
family or parental status- or any other status protected by the laws or
regulations in the locations where we operate. Dell will not tolerate
discrimination or harassment based on any of these characteristics. Dell
encourages applicants of all ages.

Job Family: Business-Support Job ID: R52076