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Job Number 1900139G
Job Category Revenue Management
Location Singapore Marriott Tang Plaza Hotel| 320 Orchard Road|
Singapore| Singapore| Singapore
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.
Job Summary
Assist in the management of rooms inventory to maximize cluster rooms revenue
as well as maintain accurate reservation system information. Assist in the
preparation of the agenda and other supporting documents for sales strategy
meetings. Assist in managing room authorizations| rates| and restrictions|
including communicating with rate restrictions and strategy to properties.
Assist with account diagnostics and monitoring transient and group inventory
to ensure straight-line availability. Assist in the implementation of hotel
sales strategies in the reservation and inventory systems. Escalate technical
questions relating to the reservations and property management systems to the
correct support desk in a timely manner. Monitor the compliance with and
participation in Company promotions and eCommerce channels.
Follow all company policies and procedures; ensure uniform and personal
appearances are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address guests’ service
needs; thank guests with genuine appreciation. Speak with others using clear
and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Read and visually verify information in
a variety of formats; move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance; stand| sit| or
walk for an extended period of time. Perform other reasonable job duties as
requested.
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