Residences Liaison – Ritz-Carlton Residen Singapore


Job Number 19108595
Job Category Administrative
Location Ritz-Carlton Residen Singapore| 65 Cairnhill Road| Singapore|
Singapore| Singapore
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Provide administrative support for Director of Residences and/or Residence
Managers. Document and communicate all requests/complaints to the Director of
Residences/Residences Manager. Serve as primary point-of-contact for all
Residence owners. Generate and implement newsletters and marketing programs.
Attend Board of Directors meetings and put sign in sheet and all pertinent
documents in place for the meeting. Prepare Owners| Manual and schedule the
welcome meeting with the Director of Residences. Maintain Owners| files to The
Ritz-Carlton standards. Maintain accuracy of all legal state statutes and
governing documents. Check that meeting notices and agendas are in place and
posted on time. Maintain the Board binders. Assist with the Residence owners
engagement survey. Notify Residence owners of matters regarding the
Association. Maintain a Task Calendar and the operations plan. Collect the
maintenance dues and implement in the system. Assist other employees to
maintain proper coverage and prompt Residence owners and guest service.
Participate in meetings regarding Quality Assurance audit and Operational
Excellence. Coordinate Residence owners| requests regarding move-in/out|
vendors| decorators| realtors| etc.| including all requirements (e.g. signed
service agreement| liability waivers| detailed work order| proof of insurance|
certifications| etc.). Prepare letters| memos| and other documents using word
processing| spreadsheet| database| or presentation software. Take and
distribute meeting minutes to appropriate individuals. Create and maintain
computer- and paper-based filing and organization systems for records|
reports| documents| etc. Enter and retrieve information contained in computer
databases using a keyboard| mouse| or trackball to update records| files|
payroll| and answer inquiries. Operate standard office equipment other than
computers such as telephone| typewriter| fax| photocopier| calculator| and
electronic peripherals.

Follow all company policies and procedures| ensure uniform and personal
appearances are clean and professional| maintain confidentiality of
proprietary information| and protect company assets. Develop and maintain
positive working relationships with others| support team to reach common
goals| and listen and respond appropriately to the concerns of other
employees. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Welcome and acknowledge all Residence
owners and guests according to company standards| anticipate and address
service needs| assist individuals with disabilities| and thank Residence
owners and guests with genuine appreciation. Move| lift| carry| push| pull|
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._