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Job Number 19001J4U
Job Category Sales and Marketing
Location The Ritz-Carlton| Millenia Singapore| 7 Raffles Avenue|
Singapore| Singapore| Singapore
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
Job Summary
Promote awareness of brand image internally and externally. Develop marketing
materials and assemble information packages (e.g.| brochures| promotional
materials| maps) for promotional events| property tours| and conferences.
Prepare or edit letters| invitations| monthly and quarterly press reports| and
news releases| using word processing| spreadsheet| database| or presentation
software. Make updates to property website. Respond to all daily general media
inquiries or refer to an appropriate spokesperson. Monitor media coverage and
other external factors to identify potential or actual problem areas and
opportunities. Support media relations outreach efforts and other activities
to bolster the property|s reputation and image in the community. Coordinate
on-property visits from media| including reservations| amenities| special
requests| and dining. File and update press database| digital library| and
press clippings.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect the privacy and security of guests and coworkers. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests| service needs; thank guests with genuine appreciation. Speak
with others using clear and professional language; prepare and review written
documents accurately and completely; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Read and visually verify information in a variety
of formats. Move| lift| carry| push| pull| and place objects weighing less
than or equal to 10 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.
_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._
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