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Job Number 19098555
Job Category Human Resources
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
JOB SUMMARY
The Manager| Learning Development (Instructional Design) supports the
development of training across all Marriott disciplines| brands| and systems
in Asia Pacific. This position requires creativity and flexibility as they
will work with a variety of subject matter experts and develop for many
different audiences.
This position will be specifically focused on the design and development of
courses for a new talent development program course curricula. The individual
will plan and analyze the functional and business support of specific learning
needs and works closely with business leaders and subject matter experts to
ensure the successful development and integration of the learning
deliverables.
CANDIDATE PROFILE
Successful candidates should possess knowledge and experience in the subjects
below and demonstrate strong leadership and relationship skills as follows:
BS/BA degree is required – advanced degree or additional certification a plus
Minimum of 3 years of instructional design and development experience
Knowledge of and demonstrated ability in applying adult learning theory and iterative instructional design methodologies (i.e. ADDIE)
Experience in designing| developing| and implementing high impact learning solutions using a variety of innovative approaches
Able to prioritize and execute tasks in a high-pressure environment
Excellent written communication skills
Program and project management skills
Development experience using Development tools| e.g.| Articulate| Storyline would be beneficial
Hospitality Industry experience preferred with general knowledge of Sales| Finance| Revenue Management and/or Hotel Operations.
CORE WORK ACTIVITIES
_Design & Development_
Able to build learning items from analysis| design and storyboard| through development of final deliverable
Utilize creative thinking capabilities to design and develop client specific products
Able to interact with subject matter experts across a variety of clients| e.g.| discipline| system or brand| to design and develop effective learning solutions
Clearly and concisely present ideas to clients on learning item design
Work with other instructional designers or external vendors to complete projects
Package multiple items to create curriculum| as appropriate
Build and test items in learning management system as part of the deployment activities
_Business/Functional Results_
Design| develop and implement training strategies| programs| and processes as they relate to Brands| Sales| Marketing/Digital| Call Centers| Finance Compliance| Revenue Management| and Hotel Operations disciplines
Explore alternative methods/mediums of providing training to the field
Manage time and resources to meet project deadlines| budget goals and changing business and/or market needs
Ensure training is applicable across all brands/audiences within each discipline when applicable
Solicit and incorporate feedback from subject matter experts and assess evaluation feedback to make appropriate changes
_Managing Execution_
Work as a project leader to achieve results in a team environment
Manage multiple projects and processes on time and on budget
Identify methods for measuring the effectiveness of training
_Building Relationships_
Collaborative approach; serves as a team player; ability to work with global teams from diverse cultural backgrounds
Develop relationships with internal and external stakeholders| across regions| brands| and disciplines
Foster team work| maximize efficiencies| and work to promote effective synergies between the Development and Delivery teams| within L+D| and with partner disciplines
Work along with business partners to ensure training meets the needs of the individual stakeholders and audience members
_Learning & Applying Personal Expertise_
Utilize strong field experience to ensure training meets the needs of the audiences represented and are effective in the learning and development of the participants
Develop knowledge of Finance| Sales| Human Resources| and Hotel Operations across all brands
Be knowledgeable in software programs necessary for the position: Word| Excel| PowerPoint| Articulate| and others as needed
SPECIFIC CANDIDATE PROFILE
Competencies:
Comfortable with complexity| ambiguity and change. Must accept and adapt to change; understand that change is a constant and necessary path for improvement and growth
Ability to learn quickly when facing new problems; a relentless and versatile learner; analyzes both successes and failures for clues to improvement; experiments and works diligently to find solutions; enjoys the challenge of unfamiliar tasks
Ability to develop and maintain strong interpersonal relationships with team members| internal stakeholders| vendors and external constituents; and ability to influence change through these relationships
Ability to work in a deadline-driven environment – establishing goals and delivering against the objectives of assignments to meet time| budget and quality criteria
Ability to deliver results under difficult conditions and demonstrated balanced judgment under pressure
Trustworthy with strong business integrity and ability to hold sensitive information in confidence
Ability to communicate with non-technical people about technical issues
Skills:
Well organized and detail oriented
Manages time well| correctly prioritizes tasks| and is flexible
Possess strong content writing ability| creativity| attention to detail and excellent proofing and editing skills
Excellent presentation and public speaking skills. Presents ideas| expectations| and information in a concise well-organized manner
Effective listening skills aimed at encouraging diversity of ideas and a willingness to resolve conflicts in a positive manner
Critical thinking skills & analytical approach to problem solving and driving toward solutions
Demonstrates self-confidence| bias for action| focus| and the ability to self-manage
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