Manager| Learning + Development (Instructional Design) – 6 Months Contract – Singapore Regional Office


Job Number 19098555
Job Category Human Resources
Location Singapore Regional Office| 2 Harbourfront Place #06-08|
Singapore| Singapore| Singapore
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?


The Manager| Learning Development (Instructional Design) supports the
development of training across all Marriott disciplines| brands| and systems
in Asia Pacific. This position requires creativity and flexibility as they
will work with a variety of subject matter experts and develop for many
different audiences.

This position will be specifically focused on the design and development of
courses for a new talent development program course curricula. The individual
will plan and analyze the functional and business support of specific learning
needs and works closely with business leaders and subject matter experts to
ensure the successful development and integration of the learning


Successful candidates should possess knowledge and experience in the subjects
below and demonstrate strong leadership and relationship skills as follows:

BS/BA degree is required – advanced degree or additional certification a plus

Minimum of 3 years of instructional design and development experience

Knowledge of and demonstrated ability in applying adult learning theory and iterative instructional design methodologies (i.e. ADDIE)

Experience in designing| developing| and implementing high impact learning solutions using a variety of innovative approaches

Able to prioritize and execute tasks in a high-pressure environment

Excellent written communication skills

Program and project management skills

Development experience using Development tools| e.g.| Articulate| Storyline would be beneficial

Hospitality Industry experience preferred with general knowledge of Sales| Finance| Revenue Management and/or Hotel Operations.


_Design & Development_

Able to build learning items from analysis| design and storyboard| through development of final deliverable

Utilize creative thinking capabilities to design and develop client specific products

Able to interact with subject matter experts across a variety of clients| e.g.| discipline| system or brand| to design and develop effective learning solutions

Clearly and concisely present ideas to clients on learning item design

Work with other instructional designers or external vendors to complete projects

Package multiple items to create curriculum| as appropriate

Build and test items in learning management system as part of the deployment activities

_Business/Functional Results_

Design| develop and implement training strategies| programs| and processes as they relate to Brands| Sales| Marketing/Digital| Call Centers| Finance Compliance| Revenue Management| and Hotel Operations disciplines

Explore alternative methods/mediums of providing training to the field

Manage time and resources to meet project deadlines| budget goals and changing business and/or market needs

Ensure training is applicable across all brands/audiences within each discipline when applicable

Solicit and incorporate feedback from subject matter experts and assess evaluation feedback to make appropriate changes

_Managing Execution_

Work as a project leader to achieve results in a team environment

Manage multiple projects and processes on time and on budget

Identify methods for measuring the effectiveness of training

_Building Relationships_

Collaborative approach; serves as a team player; ability to work with global teams from diverse cultural backgrounds

Develop relationships with internal and external stakeholders| across regions| brands| and disciplines

Foster team work| maximize efficiencies| and work to promote effective synergies between the Development and Delivery teams| within L+D| and with partner disciplines

Work along with business partners to ensure training meets the needs of the individual stakeholders and audience members

_Learning & Applying Personal Expertise_

Utilize strong field experience to ensure training meets the needs of the audiences represented and are effective in the learning and development of the participants

Develop knowledge of Finance| Sales| Human Resources| and Hotel Operations across all brands

Be knowledgeable in software programs necessary for the position: Word| Excel| PowerPoint| Articulate| and others as needed



Comfortable with complexity| ambiguity and change. Must accept and adapt to change; understand that change is a constant and necessary path for improvement and growth

Ability to learn quickly when facing new problems; a relentless and versatile learner; analyzes both successes and failures for clues to improvement; experiments and works diligently to find solutions; enjoys the challenge of unfamiliar tasks

Ability to develop and maintain strong interpersonal relationships with team members| internal stakeholders| vendors and external constituents; and ability to influence change through these relationships

Ability to work in a deadline-driven environment – establishing goals and delivering against the objectives of assignments to meet time| budget and quality criteria

Ability to deliver results under difficult conditions and demonstrated balanced judgment under pressure

Trustworthy with strong business integrity and ability to hold sensitive information in confidence

Ability to communicate with non-technical people about technical issues


Well organized and detail oriented

Manages time well| correctly prioritizes tasks| and is flexible

Possess strong content writing ability| creativity| attention to detail and excellent proofing and editing skills

Excellent presentation and public speaking skills. Presents ideas| expectations| and information in a concise well-organized manner

Effective listening skills aimed at encouraging diversity of ideas and a willingness to resolve conflicts in a positive manner

Critical thinking skills & analytical approach to problem solving and driving toward solutions

Demonstrates self-confidence| bias for action| focus| and the ability to self-manage