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Job Description – House Attendant (Rooms) (RTP00846)Employee Status:
Regular
House Attendant (Rooms)
The House Attendant is responsible to provide support for daily housekeeping duties. House Attendant will assist to clean- maintain and supply all assigned areas according to the standards set by the Hotel.
ASSIST TO MAINTAIN THE CLEANLINESS AND SERVICES OF GUESTROOMS Carry out instructions from the Team Leaders/Assistant Managers on the preparation of VIP and LCAH rooms and amenitiesConduct Preventive Maintenance cleaning in the guestroomsBe part of a team with Room Attendants and
assist the Room Attendants by stripping beds- cleaning bathrooms and spotting
carpets as and when necessaryTo change all fused light bulbs in the guestroomsReport any damages or loss of linen- furniture-
fixture and equipment to the supervisor/housekeeping coordinator.
Assist to prepare gym wear for arrival guests
and exchange gym wear for in-house guests (if applicable to hotel)MAINTAIN
THE CLEANLINESS AND SUPPLIES OF SERVICE AREAS AND CORRIDORSClean and correctly supply the assigned floors
and rest rooms in an 8 hour shiftResponsible for the safety and security o
assigned keys- mobile and equipment by correctly wearing them and using the
according to proceduresCleaning of colleagues` toilets- staircases an
service areasRemoving all trash and all items that should no
be in service areasEnsuring all storage areas are lockedTransport furniture- supplies and linen as
required by the departmentChanging light bulbs and exit lights where
necessary and removing all obstructions from corridors- exits and staircasesSend all soiled shower curtains- pillows-
blankets and bed spreads from Service Areas to Laundry department via the Linen
Chute or manually with the blue tubsPack amenities for the Room Attendant`s cart and
ensure that there are sufficient supplies dailyAssist in the counting of all storage items
monthly and to inform the Assistant Manager should there be any shortage of
itemsINVOLVEMENT IN WIDER JOB FUNCTION ACTIONS/RELATIONSHIPSEnsure that safe working practices are followed including emergency proceduresResponsible for the safety and security of
assigned keys- mobile and equipment by correctly wearing them and using them
according to proceduresComply with hotel and department policies and procedures at all times.Carry out other duties as and when assigned by the Management of the Hotel and department.Be creative and innovative in job tasks and give positive suggestions and feedbackCarry out daily duties and interactions using the Heartist® approach
Requirements: Minimum Primary 6 EducationExperience preferred but not necessaryAble to communicate in basic EnglishTechnical skills for HousekeepingInterpersonal
skills well developed with guests and colleaguesPhysically prepared for the physically demanding roleAttention to details especially cleanliness- room presentationAble to work independently- reliable- self motivated