Fitness Centre & Spa – Therapist – The Ritz-Carlton – Singapore


Job Number 19075715
Job Category Spa
Location The Ritz-Carlton| Millenia Singapore| 7 Raffles Avenue|
Singapore| Singapore| Singapore
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Provide massage services to guests using props and/or products. Provide waxing
and skincare services to guests. Determine and advise guests on proper skin|
hair| or nail care and recommend home care regimens. Assess guest needs|
inquire about contraindications (e.g.| allergies| high blood pressure|
pregnancy)| and examine skin| hair| or nails to evaluate condition|
appearance| and appropriateness of service. Escort guests to and from
treatment rooms. Arrange workstation| treatment room| and/or drapes| and check
with guest to ensure guest comfort and safety throughout service. Promote and
sell spa/salon services and retail products. Clean| maintain| and sterilize
tools. Set up workstation and/or treatment room with necessary products|
equipment| and supplies to ensure guest comfort and safety. Maintain
cleanliness of workstation and/or treatment room throughout shift| dispose of
trash and dirty linens| and secure supplies and equipment at the end of each
shift. Monitor and stick to time schedule throughout the day. Handle
inappropriate guest behavior by stopping service and informing
supervisor/manager. Maintain current licensure in service area. Report
accidents| injuries| and unsafe work conditions to manager; complete safety
training and certifications.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language. Develop and maintain positive working relationships
with others. Stand| sit| or walk for an extended period of time; grasp| turn|
and manipulate objects of varying size and weight. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._