APPLY HERE
Job Number 18003DTB
Job Category Event Management
Location The St. Regis Singapore| 29 Tanglin Road| Singapore| Singapore|
Singapore
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years
ago| with the opening of the St. Regis New York. From the moment John Jacob
Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth
Avenue| St. Regis has stood as a symbol of uncompromising elegance and bespoke
service. Today| with more than 40 of the best addresses around the world| St.
Regis is a place where trends are born| boundaries are broken and guests can
simply live exquisite. We invite you to explore careers at St. Regis.
JOB SUMMARY
Directs and motivates catering services team while personally assisting in the
physical set up of the function rooms and executing events based on
requirements and standards. Develops and directs team to provide consistent|
high quality service. Communicates expected performance and trains staff in
processes. Monitors and controls financial and administrative responsibilities
including asset protection.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management or
related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major.
JOB SPECIFIC TASKS
Participating in and Leading Catering Services Teams
• Demonstrates self confidence| energy and enthusiasm.
• Understands how to manage in a culturally diverse work environment.
• Uses problem solving methodology for decision making and follow up.
• Demonstrates personal integrity| manages time well| and is highly visible in
areas of responsibility.
• Builds a positive work environment by demonstrating self confidence| energy
and enthusiasm.
Supporting the Management of Catering Operations
• Interacts with other catering employees| customers and guests| vendors and
suppliers.
• Demonstrates knowledge of all departments within the property.
• Communicates group needs to various departments within the property.
• Prompts handling of all inquiries within market and parameters.
• Creates written and verbal presentations effectively.
Ensuring Exceptional Customer Service
• Communicates all details of catering events to operating departments and
customers.
• Manages the quality process in areas of customer service and employee
satisfaction.
Conducting Human Resources Activities
• Provides constructive coaching and counseling to employees.
• Supports the development| training| and mentoring of employees.
• Demonstrates knowledge of how and when to impose deadlines and delegate
tasks.
• Motivates and provides a work environment in which employees are productive.
• Listens and responds to employee|s needs.
• Manages group or interpersonal conflict situations effectively.
_