Job Description – Conference & Event Services Manager (VAA01594)Employee Status:
ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD
Ranked 7th in Top 10 most attractive employers in Singapore – Randstad Employer Brand Research 2018
Come and join our team at RC Hotels! An exciting and fulfilling career awaits!
We are searching for a diverse group of passionate individuals to work in our two NEWLY REFURBISHED hotels. Seated conveniently right above City Hall MRT station- we are located within Raffles City Shopping Centre. It is never a dull day within the hotel complex which consists of 13 Food and Beverage establishments- one of Asia`s largest and award-winning Willow Stream Spa and the cutting edge event and function space- Raffles City Convention Centre.
We believe the finest hospitality experience begins with our colleagues. It is our mission to provide everyone with equal opportunities for growth and success.
Hand in hand with our global team- we strive to provide a safe and dynamic working environment for all.
Be a part of something big- we will love to hear from you!
Conference & Event Services
The position manages and exceed guests` expectations and needs in planning and executing each event at Raffles City Convention Centre & Skysuites while ensuring the best return value for the hotel.Summary of Responsibilities:Reporting to the Director o
Conference & Even
Services- responsibilities and essential job functions include but are not limited to the following:Handling of weddings and social eventsResponsible for organization and supervision of assigned events from date of booking to departure of the last guests- including meeting requirements- guestrooms requirements- guestrooms pick up and F&B related issuesLead a Heartist approach to guest experience / service with Sales & Banquet TeamEstablish rapport and maintain contact with clients to encourage repeat businessConduct pre-conference meetings to ensure key departments are aware of the relevant details pertaining to the group upon their near arrivalAttend daily meetings to review all event contracts to ensure last minute changes are communicated to Banquets- Kitchen and Stewarding Create floor plans for the best use of meeting space for each event and ensure that banquet and client are in agreement prior to set up Create Banquet Event Orders base on the event`s requirements and programme to deliver event objectives.Initiate billing procedures- ensuring client credibility and deposits / credit applications are received with adequate information within an acceptable time frameResponsible for sufficiently |washing| room block and F&B covers for each event in order to ensure a more accurate forecas
Candidate must possess at least a Hospitality Management Degree or equivalent Minimum of 3 – 5 years experience in the hotel catering and planning Good understanding of the luxury hotel market Working knowledge of Microsoft Office- Meeting Matrix and Opera S&C Programs Excellent customer skills and superior interpersonal skills Strong written and verbal communication skills (Multi-lingual as necessary) Ability to plan and execute events effectively with a strong attention to detail Good understanding of all hotel departments particularly banquet- kitchen- housekeeping and front office Flexible and able to embrace and respond to change effectively Ability to make decision independently Self-motivated and energetic