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Job Description – Banquet Function Coordinator (VAA01590)Employee Status:
Regular
Banquet
Function Coordinator
This is a Shared Service position which supports both Fairmont Singapore & Swissôtel The Stamford. The Banquet Function Coordinator attends to guest request and coordinates with banquet colleagues and relevant departments on action to be taken in Raffles City Convention Centre.
Hotel Overview: The Fairmont Singapore & Swissôtel The Stamford are ideally situated at the crossroads of Singapore|s business- cultural- entertainment and shopping districts.
We offer 778 and 1252
luxurious guestrooms and suites respectively- as well as a collection of 13 distinctive restaurants and bars and 70-000 square feet of prime meeting space – all supported by our
hotel|s
award-winning service teams. Summary of Responsibilities:Reporting to the Director of Banquet Operations- responsibilities and essential job functions include but are not limited to the following:Plan the manning allocation/work assignment as per events requirement and assist the management on controlling labor expenseEnsure that car passes- food tags- tent/place cards for operations are prepared for service team and assist in tasks according to event guest`s needs and comply with departmental standardsCheck on the previous day bills- BEOs and assignment sheets are printed and filed accordinglyArrange BEOs in sequence for kitchen meetingPrepare and update all electronic signage for each eventCommunicate and co-ordinate all casual manning requisition and registrationPerform manning accrual duty on monthly basicPerform or assist in the manager and administrative duties whenever is required or when is assignedProvide immediate attention to guest complaints and must be dealt with according to the established procedures and report to Banquet Operation manager or Banquet Duty Manager within 30 minutes of occurrence. To follow up and to establish correct procedures to prevent future recurrence
Qualifications: Minimum qualification GCE |O| Level. Strong administrative skills- organized and meticulous. Excellent interpersonal and communication skills. Possess a positive attitude- mature- highly initiative and a self-starter. A good team player who is able to work independently in a highly pressurising and fast paced environment.