Account Manager- Inside Sales Renewals – DELL – Singapore


_DellEMC people are known for their passion for learning- innovating- and
getting results. Despite our success- we`ve never lost the mindset of a start-
up because we realize it is precisely these values—creativity- innovation-
initiative- pride- and hard work—that make us who we are: the world leader in
information infrastructure._
Position Overview
This position is a unique opportunity to become a part of _DellEMC`s_ ever-
growing Maintenance Renewals sales organization. Currently a multi-billion
dollar business- it is expected that this group will grow between 10-15%
annually making it a very important growth engine for _DellEMC_. Renewals as a
business is particularly important to _DellEMC_ as it allows us to furthe

extended and develop our customer relationships.

Core Responsibilities

Renewals Sales are responsible for the performance of all sales activities
related to their assigned accounts or territories with the ultimate mission of
driving revenue and growth around DellEMC`s core businesses. Principle duties
and responsibilities include- but are not limited to:

Build and execute an account or territory plan for each assigned account or territory to maximize revenue and customer satisfaction
Support account team members in assigned account territory by providing strategic direction/input and following-up on open items
Develop and maintain strong field and cross-functional relationships internally to help drive account success
Maintains contact with assigned customers to ensure customer satisfaction- issue resolution and DellEMC`s footprint expansion
Successfully utilize DellEMC`s Product refresh program
Ability to deliver a compelling DellEMC maintenance renewal value proposition
Successfully utilize to update forecast- activity and contact information on all open opportunities
Participate in regular one-on-one reviews with District Manager to review forecasts- activity performance- training and development requirements

Required Skills and Experience

Bachelor`s Degree (non-technical) or equivalent required
Strong sales skills with 5+ years of experience in high-tech- B2B service sales (renewal sales experience not required- but is a plus)
Product and process knowledge for all core DellEMC`s and DPS products is preferred
Highly developed communication skills (both written and oral) with the ability to influence others to achieve results
Demonstrated negotiation skills
Above-average organizational and problem-solving skills
Strong interpersonal skills that allows individual to work successfully with their team

Job Family: Sales Inside-Sales Job ID: R65913