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JOB DESCRIPTION
Based in Singapore| the Senior Commercial Director – South East Asia has
responsibility for delivering market leading commercial performance in the
region. The incumbent is accountable for the development and execution of a
commercial strategy and plans to maximize revenues over the short| medium and
long term. This role leads and drives relentless focus on delivering
commercial targets and growing market share across South East Asia.
This incumbent is responsible for the hiring and development of the next
generation of this regions| leadership| and demonstrates leadership that
ensures all aspects of the commercial operation are aligned with our Hilton
Strategic Priorities and that teams exemplify the Hilton Values in how they
operate every day.
What will I be doing?
The Senior Commercial Director – South East Asia will be responsible fo
performing the following tasks to the highest standards:
Business Acumen
Partner with Head of Operations South East Asia as the commercial ‘arm| of their business
Support hotel openings from a Commercial perspective to make full use of the Commercial engines including Revenue Management Consolidated Center (RMCC) and RezMax
Translate organisational goals and priorities into performance standards for the Commercial Services South East Asia team
Setting Strategy
Responsible for the creation of short| medium & long term Commercial strategy and plan to deliver sustained above market top line performance across South East Asia
Communicate clearly strategy and performance against our strategy and initiatives
Gain buy-in and support for the relevant strategies and key initiatives required to deliver the strategy from senior stakeholders
Lead strategic planning across the Commercial Services team in South East Asia to advance the Company goals while ensuring the communication of key messages to internal and external stakeholders
Executing for Results
Lead negotiations with 3rd party suppliers as and when necessary
Collaborate with the above property sales and marketing| eCommerce in South East Asia together with the respective Commercial heads in APAC and Global Functional Heads
Ensure all Commercial initiatives are planned adequately and managed properly through to delivery
Ensure that the Commercial team in South East Asia is integrated in its approach to increasing RevPAR and Market Share
Leading Teams
Ensure the Commercial Services teams in South East Asia provide adequate support to all on property teams
Maintain and develop talent across South East Asia on property and above property to ensure the highest level of performance is achieved as well as planning for future succession
Maintain adequate succession plans to ensure that our team is ‘future-proofed|
Building Relationship and Using Influence
Develop and maintains excellent relationships with senior personnel across the company
Develop strong relationships with key Commercial Partners in South East Asia| further strengthen our commercial performance
Maintain excellent relations and ensures coordination with the Commercial Services APAC team to enable collective effectiveness
Maintain strategic alliances with Global Database Management| HRCC| Distribution and Channel Management| and other important Distribution centers
The role will attend property visits| corporate & ownership meetings| budget and forecast reviews
The Sales and Marketing teams in South East Asia will have a dotted reporting
line into the incumbent| while collaborating with Development| Brand
Management| Hotel Operations| HR| IT and Finance to support operational
effectiveness in the Region.
What are we looking for?
A Senior Commercial Director – South East Asia serving Hilton Brands is always
working on behalf of our Guests and working with other Team Members. To
successfully fill this role| you should maintain the attitude| behaviors|
skills| and values that follow:
Strong relationship building skills and experienced working in a matrix organization
Dedication| passion| and in-depth knowledge of the lodging business or similar industry
Strategic thinker while translating financial goals into operational plans
Dynamic| innovative and creative in finding business solutions
Ability to navigate a rapidly changing business environment where numerous regulatory and government bodies may interpret the law inconsistently while having conflicting agendas
Excellent presentation| public speaking skills; written and communication skills
Strong South East Asia business experience
Capable of working in an environment where skill sets and experience can fall significantly short
BA/ BS/ Bachelor|s Degree
10+ years of related experience
6+ years of management or supervisory experience
40% of travel
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
15+ years of related experience
8+ years of management or supervisory experience
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!